What’s your return policy?

We hope you love your House of M Beauty products, however we understand that sometimes things don’t work out. We accept returns on items purchased from within 30 days purchase. If you have purchased a product from one of our authorized retail partners, please follow that retailer’s return policy.

How do I place a return or exchange?

To return or exchange an item, please reach out to our Customer Care Team at with your order number and specify which products you wish to return. We will provide you with a prepaid shipping label to mail those items to our returns center.

Do I need a return slip?

In an effort to reduce waste, we do not include return slips in your order. Simply email us at and our Customer Service Team will be happy to help you place your return.

How long does it take to process a return?

Please allow 5-7 business days for your return to arrive at our returns center. Once received, we will initiate a refund which will be credited back to your original form of payment (typically 3-7 business days).

What should I do if I receive the wrong product?

Contact our Customer Service Team at and we’ll be sure to make it right!


How Long Does It Take To Process An Order? 

Please allow 1-2 days for your order to process. We make every effort to fulfill orders as quickly as possible.

Where Does House of M Beauty Ship To?

All over the United States! Shipping times depend on your location. We are working on international shipping –

Stay Tuned!

Accepted Forms Of Payment:

Lunar New Year Giveaway Rules
Thank you for your support of House of M Beauty throughout our journey to bring you clean, vegan, cruelty-free saffron-infused French skincare. 
One Glow Friend has the chance to win $2021. Purchase of the Glow Bundle automatically enters you into our giveaway. If you would like to opt out. Please email
Rules: Giveaway is local to the United States only and void where prohibited. Must be 18 years or older to enter
No purchase necessary. (AMOE) Click here to be entered into our giveaway.