Shipping and Return Policy

RETURN POLICY

What’s your return policy?

We hope you love your House of M Beauty products, however we understand that sometimes things don’t work out - We offer easy returns and full refunds. We accept returns on items purchased from www.houseofmbeauty.com within 30 days purchase. If you have purchased a product from one of our authorized retail partners, please follow that retailer’s return policy. All Wholesale orders are final sale - no refunds or returns.

How do I place a return or exchange?

To return or exchange an item, please reach out to our Customer Care Team at info@houseofmbeauty.com with your order number and specify which products you wish to return. We will provide you with a prepaid shipping label to mail those items to our returns center.

Do I need a return slip?

In an effort to reduce waste, we do not include return slips in your order. Simply email us at info@houseofmbeauty.com and our Customer Service Team will be happy to help you place your return.

How long does it take to process a return?

Please allow 5-7 business days for your return to arrive at our returns center. Once received, we will initiate a refund which will be credited back to your original form of payment (typically 3-7 business days).

What should I do if I receive the wrong product?

Contact our Customer Service Team at info@houseofmbeauty.com and we’ll be sure to make it right!

SHIPPING

Shipping Rates:

We are located and ship out via California, USA.

Free Shipping on Domestic Orders over $75 and International Orders over $200

Flat Rate Shipping of $5.00 for domestic orders under $75; flat rate of $25 on all international orders under $200.

How Long Does It Take To Process An Order? 

Please allow 1-2 days for your order to process. We make every effort to fulfill orders as quickly as possible.

Where Does House of M Beauty Ship To?

All over the United States! International Shipping now available! Shipping times depend on your location. 

Please feel free to reach out to us if you have any questions on shipping! Info@houseofmbeauty.com 

 

This Off-the-Radar Saffron Serum Is the Secret to Chelsea Handler’s Hydrated Grammy Glow

APRIL 2022

READ MORE

This Founder's Postpartum Journey Inspired Her to Launch a Skincare Brand

APRIL 2022

READ MORE

AAPI Month: Asian-Owned Brands to Support Now and Always

MAY 2022

READ MORE

How Beauty Entrepreneurs’ And Execs’ Mothers Introduced Them To Beauty—And How They’re Introducing Their Kids To Beauty Differently (Or Not)

MAY 2022

READ MORE

15 AAPI-Owned Beauty Brands to Shop Right Now

MAY 2022

READ MORE

THESE BEAUTY BRANDS ARE DONATING TO ABORTION RIGHTS ORGS

JUNE 2022

READ MORE

35 Asian-Owned Holiday Gifts For The People In Your Life Who Love Luxury

NOVEMBER 2022

READ MORE

10 Products That Helped Me Improve My Mental Health, Well-Being, And Confidence

JANUARY 2023

READ MORE

House of M Beauty secures $2 million to boost its retail expansion

MARCH 2023

READ MORE

House of M Beauty secures 2 million US dollars

MARCH 2023

READ MORE

Founded By A Vietnamese Immigrant, House Of M Beauty Raises $2M From The Vietnamese American Community

MARCH 2023

READ MORE

USE WHAT YOU HAVE: THE BOOTSTRAPPING STORY OF HOUSE OF M

APRIL 2023

READ MORE

Angela Bassett’s Makeup Artist Names His 5 Favorite Beauty Products

APRIL 2023

READ MORE

THE BEST BEAUTY LOOKS FROM THE 2023 MET GALA

MAY 2023

READ MORE

Must-See Celeb Sightings: May 2023

MAY 2023

READ MORE

23 PRODUCTS FROM ASIAN-OWNED BRANDS TO GIVE YOURSELF SOME TLC

MAY 2023

READ MORE

UPGRADE YOUR BEAUTY GAME WITH THESE 33 ASIAN-OWNED BRANDS

MAY 2023

READ MORE

2023 WEEK 20: BEAUTY BRAND AND PRODUCT LAUNCHES

MAY 2023

read more

Allan Avendaño, a.k.a. AllanFace, Drops His Skin Care Routine 

MAY 2023

READ MORE

How AAPI–Owned Beauty Brands Are Making Waves and Garnering Support 

MAY 2023

READ MORE